Shipping Policy
CrystalPearl Delivery Information
At CrystalPearl Jewelleries & Accessories, we offer reliable shipping across Switzerland and worldwide.
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Custom-made orders may require additional processing time depending on the design and production requirements.
2. Shipping Locations
We ship to:
- Switzerland
- Europe
- Worldwide international destinations
3. Shipping Fees & Free Shipping
- Switzerland
- Flat rate shipping: CHF 10
- Free shipping on orders above CHF 80
- International Orders
- Flat rate international shipping starts from CHF 30
- Free international shipping on orders above CHF 150
- Shipping fees are calculated based on order size, destination, and delivery requirements.
4. Delivery Time Estimates
- Switzerland: 2–5 business days
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery times may vary due to customs processing, courier delays, holidays, or unforeseen circumstances.
5. Important Notice
Shipping costs and delivery times may vary depending on package size, weight, destination, and courier availability. International orders may also be subject to customs inspections or import duties depending on the destination country.
CrystalPearl Jewelleries & Accessories is not responsible for delays caused by customs processing, incorrect shipping information, or courier service interruptions.
6. Order Tracking
Tracking information will be provided where available once your order has been dispatched.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Orders returned due to incorrect addresses may require additional shipping charges for resending.
8. Contact Us
For shipping questions or delivery assistance, please contact us:
Email: crystalpearl@gmail.com
Phone / WhatsApp: +41 78 212 67 87
CrystalPearl Jewelleries & Accessories
Kannenbühlstrasse 22, 6280 Hochdorf, Luzern, Switzerland