Privacy Policy
Who we are
CrystalPearl Jewelleries & Accessories is a jewellery and accessories brand based in Hochdorf, Luzern, Switzerland. We specialize in non-tarnish gold-plated jewellery and handmade crochet bags, serving customers in Switzerland and worldwide.
What Personal Data We Collect
We may collect the following information when you use our website or place an order:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order details
- Payment information (processed securely via third-party providers)
We do not store your full payment card details.
How We Use Your Data
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and shipping information
- Improve our services and website experience
Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Improve website performance
- Help with shopping cart functionality
You can disable cookies in your browser settings at any time.
Embedded Content
Pages on this website may include embedded content (e.g. Instagram posts, images, or videos). Embedded content behaves as if you visited the external website directly.
These websites may collect data, use cookies, and track your interaction.
Data Sharing
We do not sell or rent your personal data.
Your data may only be shared with:
- Payment processors (e.g. PayPal, card providers)
- Shipping and delivery partners
- Legal authorities if required by law
Data Retention
We retain order and customer data only as long as necessary for:
- Order fulfillment
- Legal and accounting obligations
- Customer service purposes
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect data
- Request deletion of your data (where legally possible)
To request this, contact us below.
Where Your Data Is Sent
Visitor data may be processed through:
- Secure payment gateways
- Spam and fraud detection systems
- Shipping and logistics providers
Contact Us
If you have questions about this Privacy Policy or your personal data:
Email: crystalpearl@gmail.com
Phone / WhatsApp: +41 78 212 67 87
Address: Kannenbühlstrasse 22, 6280 Hochdorf, Luzern, Switzerland
