Shipping Policy

CrystalPearl Delivery Information

We deliver across Switzerland and worldwide.

1. Processing Time

Orders are processed within 1–3 business days after payment confirmation.
Custom orders may take longer depending on design complexity.

2. Shipping Locations

We ship to:

• Switzerland
• Europe
• Worldwide international destinations

3. Shipping Fees & Free Shipping

• Free shipping on orders above CHF 80 (Switzerland)
• Free shipping on orders above CHF 150 (International)
• Orders below this amount will have standard shipping fees calculated at checkout or communicated before dispatch

4. Delivery Time Estimates

• Switzerland: 2–5 business days
• Europe: 5–10 business days
• International: 7–15 business days

Delivery times may vary due to customs or courier delays.

5. Important Notice

We are not responsible for delays caused by:

• Customs processing
• Courier delays
• Incorrect delivery information provided by the customer